Terms & Conditions — a171 Platform Rules and User Agreement

By accessing or using any part of the a171 platform — including the sportsbook, live casino, slots, virtual racing, account dashboard, or cashier — you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions, together with any additional terms and policies incorporated by reference, including the a171 Privacy Policy and Responsible Gaming Policy.

Your acceptance is indicated by any of the following actions: (a) completing the account registration process; (b) ticking the confirmation checkbox during registration; (c) depositing funds into your a171 wallet; or (d) placing any bet or wager on the platform. These Terms & Conditions apply to all Members regardless of how they access a171, whether via desktop browser, mobile browser, or any other compatible device.

To register and maintain an active account on a171, you must satisfy all of the following eligibility conditions at all times:

• You are at least 21 years of age at the time of registration and throughout your use of the platform.
• You are a natural person (not a corporation, trust, or other legal entity) accessing the platform for personal entertainment purposes.
• You are not acting on behalf of any third party when placing bets or accessing your account.
• Your use of a171 does not violate any applicable law, regulation, or ordinance in your jurisdiction of residence.
• You have not previously had an a171 account suspended or permanently closed for a policy violation.
• You are not listed on any self-exclusion register associated with online gambling services.

a171 reserves the right to request documentary evidence of age and identity at any time. Acceptable verification documents include a valid National Identity Card (NID), passport, or birth certificate issued by a competent Bangladeshi authority. Failure to provide satisfactory proof of age within a reasonable timeframe will result in account suspension and withholding of any pending withdrawals pending verification.

Each individual is permitted to hold only one (1) registered account on the a171 platform. The creation of multiple accounts by the same individual — whether under the same or different personal details — is strictly prohibited and constitutes grounds for immediate account suspension and forfeiture of all associated balances.

When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your registration details and must notify a171 promptly of any changes. a171 accepts no liability for losses arising from inaccurate account information provided by the Member.

• You must create a strong, unique password for your a171 account and must not share it with any third party.
• You are solely responsible for all activity conducted through your account, whether or not authorised by you.
• If you suspect unauthorised access to your account, you must contact a171 support immediately via live chat or at [email protected].
• a171 will never ask for your account password via email, live chat, or any other channel. Any communication requesting your password should be treated as fraudulent and reported to support.

All transactions on a171 are conducted in Bangladeshi Taka (BDT). The platform currently supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Visa, and Mastercard. a171 does not charge any fees on standard deposits or withdrawals, though your payment provider may apply their own transaction fees independently.

Deposit Terms:

• The minimum deposit amount is ৳100 via mobile financial services (bKash, Nagad, Rocket, Upay).
• Deposits are credited to your BDT wallet immediately upon confirmation from the payment provider.
• a171 accepts only deposits made from payment accounts registered in your own name. Deposits from third-party accounts will be refused and returned where possible.
• a171 reserves the right to request source-of-funds documentation for deposits that exceed platform thresholds.

Withdrawal Terms:

• Withdrawals may only be made to a payment account registered in the same name as the a171 account holder.
• Standard withdrawals are processed within 24 hours on business days. VIP Members may qualify for same-day processing.
• Before processing any withdrawal, a171 may require completion of the Know Your Customer (KYC) identity verification process.
• a171 reserves the right to withhold withdrawals pending investigation of suspected fraudulent activity, bonus abuse, or account policy violations.
• Withdrawal requests submitted during public holidays in Bangladesh (including Eid, Pohela Boishakh, Independence Day, and Victory Day) may experience extended processing times.

All bets placed on the a171 sportsbook — including pre-match bets, in-play bets, and combination bets on cricket, football, kabaddi, and other supported sports — are subject to the following rules:

• A bet is only confirmed once a171 has issued a bet confirmation reference number. Bets accepted by the platform are binding and cannot be cancelled by the Member after acceptance.
• Minimum and maximum stake limits apply to all markets. These limits are displayed at the point of bet placement and may be adjusted by a171 at any time without prior notice.
• a171 reserves the right to void any bet placed at odds that were published in error, including technical errors, human input errors, or data feed failures. Voided bets will have the original stake returned to the Member's wallet.
• In-play betting markets may be suspended or closed at any time during a live event. Bets placed prior to suspension are valid unless explicitly voided by a171 for stated reasons.
• For cricket markets (including BPL, IPL, T20 World Cup, and ICC events), match abandonment rules apply: if a match is abandoned or cancelled before the minimum number of overs required for a result (as per the applicable tournament rules), all unsettled bets will be voided and stakes returned.
• a171 uses official data providers for event results. In the event of a discrepancy between a171's records and a Member's recollection of an event outcome, a171's records shall be considered authoritative.

All casino games available through the a171 Casino lobby — including live dealer table games supplied by Evolution Gaming and Ezugi, and RNG slot games supplied by Pragmatic Play, NetEnt, Microgaming, and Spribe — are subject to the individual game rules as presented within each game interface. The following general terms apply to all casino game play on a171:

• The theoretical Return to Player (RTP) percentage for each slot game is specified by the game provider and is available within the game information panel. a171 does not alter provider-set RTP values.
• All RNG games use certified random number generation technology. Results are independently verified by the relevant game providers and cannot be influenced by a171 or its Members.
• Live dealer game results are determined in real time by physical game equipment (cards, roulette wheel, dice) operated by live dealers. a171 is not responsible for dealer errors that occur within the game provider's controlled environment; disputes regarding live game outcomes must be directed to a171 support who will liaise with the relevant provider.
• Casino game play requires a positive account balance. a171 does not offer credit betting facilities under any circumstances.
• Any malfunction in a casino game — including software errors, disconnections, or display faults — voids all related game play. The stake for any affected round will be returned to the Member's wallet.

a171 offers promotional bonuses and incentives to eligible Members from time to time. All bonuses are subject to specific terms and conditions published alongside each promotion. The following general bonus terms apply to all a171 promotions unless a specific promotion's terms state otherwise:

• Bonuses are credited in BDT and may only be used for betting or casino game play on the a171 platform.
• All bonuses are subject to wagering requirements that must be satisfied before any bonus-derived winnings may be withdrawn. Wagering requirements will be stated clearly in the relevant promotion's terms.
• Bonus funds may not be transferred, exchanged, or redeemed for cash without satisfying the applicable wagering requirements.
• a171 reserves the right to modify, suspend, or cancel any active promotion at any time. Where a promotion is cancelled, bonus funds not yet satisfied through wagering may be removed from the Member's account.
• Members found to be abusing the bonus system — including through the use of multiple accounts, structured betting designed to circumvent wagering requirements, or collusion with other Members — will have all bonus balances forfeited and may face permanent account suspension.
• a171 may impose country-specific or payment-method-specific bonus eligibility restrictions at its sole discretion.

The following activities are strictly prohibited on the a171 platform and constitute grounds for immediate account suspension, forfeiture of balances, and reporting to relevant authorities where applicable:

• Registering more than one account, or assisting others in registering duplicate accounts.
• Using false, misleading, or third-party identity information during registration or KYC verification.
• Depositing funds sourced from criminal or illegal activity (money laundering).
• Using automated software, bots, scripts, or artificial intelligence tools to interact with the a171 platform in any manner not explicitly authorised.
• Exploiting technical errors, software bugs, or pricing mistakes in any game or betting market for financial gain.
• Engaging in match-fixing, insider trading on sporting events, or any form of sports corruption.
• Colluding with other Members to gain an unfair advantage in any game or betting market.
• Engaging in abusive, threatening, or harassing behaviour toward a171 staff or other Members via any communication channel.
• Attempting to circumvent any security measure, access restriction, or account protection feature implemented by a171.
• Charging back or disputing legitimate transactions with your payment provider as a mechanism to obtain both goods and a refund.

a171 is committed to promoting responsible gambling and takes the welfare of its Members seriously. The platform provides a range of responsible gaming tools that are available to all registered Members at no cost and without restriction:

• Deposit Limits: Members may set daily, weekly, or monthly deposit limits on their account. These limits take effect immediately and may only be decreased without a cooling-off period. Increases to deposit limits are subject to a 48-hour waiting period.
• Loss Limits: Members may set loss limits to cap the amount they can lose over a defined time period.
• Session Time Limits: Members may set maximum session durations after which they will be automatically logged out of the platform.
• Self-Exclusion: Members who feel that gambling is adversely affecting their wellbeing may request a temporary or permanent self-exclusion. During a self-exclusion period, the Member's account will be suspended and they will be blocked from creating a new account.
• Reality Checks: Periodic in-session notifications informing Members of the duration and cost of their current session.

To activate any responsible gaming tool, access the Responsible Gaming section within your account settings, or contact a171 support directly. For detailed guidance on responsible gaming, please visit our Responsible Gaming page.

All content on the a171 platform — including but not limited to the a171 brand name and logo, website design, layout, graphics, text, software code, game interfaces, odds data, and marketing materials — is the exclusive intellectual property of a171 or its licensed content providers and is protected by applicable intellectual property laws.

• Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the a171 platform solely for personal, non-commercial entertainment purposes.
• No content from the a171 platform may be copied, reproduced, distributed, published, transmitted, modified, or used to create derivative works without the prior written consent of a171.
• Scraping, crawling, or automated extraction of data from the a171 platform — including odds data, game results, and user data — is strictly prohibited.
• Third-party game content (including games supplied by Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) remains the intellectual property of the respective providers and is subject to their licensing terms.

To the maximum extent permitted by applicable law, a171 and its affiliates, directors, employees, and service providers shall not be liable for any loss or damage arising from:

• Loss of winnings, profits, or revenues resulting from the use or inability to use the platform.
• Interruptions, outages, or disruptions to the a171 service caused by technical failures, maintenance, third-party provider issues, or force majeure events.
• Losses arising from a Member's failure to secure their account credentials or device access.
• Inaccuracies in sporting event data supplied by third-party data providers.
• Actions taken by a171 in good faith in accordance with these Terms & Conditions, including account suspension, bet voiding, or bonus removal.

a171 provides the platform on an "as is" and "as available" basis. We make no warranties, express or implied, as to the fitness of the platform for any particular purpose, the accuracy of any information displayed, or the continuous availability of any service feature.

a171 reserves the right to suspend, restrict, or permanently close any Member account at its sole discretion, including in the following circumstances:

• Breach of any provision of these Terms & Conditions.
• Failure to provide satisfactory identity verification documents within a specified timeframe.
• Suspected fraudulent activity, money laundering, or other criminal conduct.
• Use of the platform from a jurisdiction where online betting is prohibited.
• Confirmed underage use of the platform.
• Member's own request for account closure or self-exclusion.

Where an account is closed due to a verified breach of these Terms & Conditions, a171 reserves the right to withhold some or all of the account balance. Where closure is at the Member's own request and no policy breach has occurred, the remaining balance will be refunded to the Member's verified payment account within a reasonable timeframe.

Members wishing to close their account voluntarily may do so by contacting a171 support at [email protected]. Account closure requests are typically processed within 5 working days.

a171 reserves the right to amend, update, or replace these Terms & Conditions at any time. Any material changes will be communicated to registered Members via the email address associated with their account and/or through a prominent notice displayed on the a171 platform prior to the changes taking effect.

If you do not agree with any amendment to these Terms & Conditions, you must cease using the platform and may request account closure in accordance with Section 12. Continued use of a171 following publication of any amendment constitutes your unconditional acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms & Conditions or any aspect of your a171 account, please contact the a171 support team through any of the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the live chat widget on the a171 platform. Average response time is under 3 minutes.
• Email: [email protected] — responses are typically provided within 24 hours of receipt.

All formal complaints must be submitted in writing to [email protected] with the subject line "Formal Complaint — [Your Account Username]". a171 will acknowledge receipt of formal complaints within 48 hours and aims to provide a full resolution within 14 working days of receipt. Members based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and all other regions of Bangladesh are equally entitled to use these contact channels.